Versand
Shipping Policy
Processing Time
Orders are processed within 1–3 business days.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout. Estimated delivery times:
- Germany: 2–5 business days
- EU: 3–10 business days
- International: 7–20 business days
Shipment Confirmation & Tracking
You will receive a shipment confirmation email with a tracking number once your order has shipped.
Customs, Duties, and Taxes
We are not responsible for customs fees or import taxes applied to your order.
Delays
Shipping times may be affected during high-demand periods or due to external factors beyond our control.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at support@ducano.shop within 7 days.